Lakonik support

Enter your email on the sign-in screen, tap «Получить код» (Get code) and enter the six digits from the email. You can also use Apple or Google. Use your original sign-in method to open an existing account.

Tap «Вход по коду организации» (Organization code), enter the code from your administrator and check the company name. Then enter your work email and the code from the email. Apple and Google are also available after selecting the organization. Signing in without an organization code opens the separate cloud for personal accounts.

Check the address and your Spam and Promotions folders. Request a new code after a minute. Use your work email for company access. If it still fails, contact your administrator or support.

Yes. Tap «Записать встречу» (Record meeting) and allow microphone access. Recording continues in the background and with the screen locked. During a call on the same iPhone, the microphone is in use: use the bot or upload a recording.

Tap «Онлайн в Meet, Teams» and paste a Google Meet or Microsoft Teams link. Ask the host to admit «Lakonik». In Teams, the bot waits in the lobby; Meet may restrict external participants. If the button is unavailable, check your workspace and ask your administrator whether the bot is enabled. The bot does not support Zoom yet.

In the app, open «+» → «Импортировать аудио / видео» (Import audio / video) and choose a file. In the web workspace, use «Загрузить запись» (Upload recording). Supported formats include m4a, mp3, wav, mp4 and mov.

Microphone recordings are saved on your iPhone and uploaded when the connection returns. Find pending recordings in «Настройки» → «Аудио на устройстве» (Settings → Audio on device). Transcription requires an internet connection.

Open the meeting’s «…» menu to share access with colleagues or export to Word, PDF, Markdown or a plain-text transcript. Review names, decisions and tasks before sharing.

Open «Настройки» → «Удалить аккаунт» (Settings → Delete account) and type УДАЛИТЬ to confirm. Your profile, personal workspace and its contents, and organization memberships are deleted. Data created in an organization stays with it under the Terms of use. If you are the only owner of an organization with other members, transfer ownership first. You can also email support@lakonik.app from your account’s email address.

Open iPhone Settings → your Apple account → Subscriptions → Lakonik and cancel. Deleting your Lakonik account does not automatically cancel your Apple subscription.

A meeting is accessible to its owner and the people they share it with. The Lakonik server deletes audio immediately after transcription; storage on iPhone depends on your setting. ElevenLabs has its own retention terms. Company databases run on the company’s server; personal accounts use Railway in Amsterdam, EU. See the privacy policy for details.